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How To Find Replacement Parts For Your Espresso Machine

There's really nothing more frustrating in the world then spending hundreds, if not thousands of dollars on a fancy espresso machine only to have it break down just a few months after you bought the thing!

Unfortunately this is a very common occurence that happens to a lot of us. Why is that? My theory is that espresso machines are highly pressurized appliances. Think about it - your machine has to churn out 15 bars of pressure and force that water through the tiny arm that holds the coffee grounds.

With all that pressure shooting through such a small machine, maybe blowouts are inevitable!

But I hear you, something that costs $300 bucks shouldn't break down after a few months. I'm with you. But maybe something major didn't break down. Maybe you lost the tamper, or the drip tray cracked when you dropped it after you washed it the other day. A million little things can go wrong that might cause you to need a simple replacement part or accessory and when that happens, what do you do?

Step One

The first thing to do is identify the problem. If something inside your machine is broke, you're going to have to call the tech support department for the company that made the machine (see your instruction manual or check the company web site for the phone number).

If the problem is more minor like needing a replacement tamper, drip tray, coffee ground holder basket arm, etc then you might start by checking the Internet.

You could also call tech support, but sometimes those guys aren't the most helpful. Many espresso machine companies farm tech support call center work out to third parties and their job is to be the least helpful as possible because being helpful costs money and lowers their margins (IMHO).

If you have your instruction manual, check it first. You'll often find a parts list with item numbers. If your tamper is a Gaggia Tamper Item #493488512 (I made that up), you can type that into Google or our search function at the top of the page to search for that exact item.

If you don't have the item number, you can also search at Google or here in a more broad manner. Instead type in Gaggia Tamper and your machine name. You should be able to track down what you need from any number of web sites.

If that doesn't work you can always resort to calling the company.

Step Two

Sometime the tips in the first step won't work. You'd be surprised how often companies let different machines go out of production. If you bought your machine a few years ago, you might have trouble tracking down replacement parts.

In this case, the best thing to do is check ebay or other used auction type web sites. Tracking down a used or previously owned item may be your only option. Sure it's not optimal, but beggars can't be choosers.

Other than that, you don't have a whole lot of options.

Tracking down replacement parts is much easier these days because we have the Internet. Even just a few years ago it was nearly impossible to find what you needed, but these days you can almost always find whatever it is your looking for with a few easy searches online. Good luck!

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